Complaints and warranty

Any to Pormo makes every effort to include the best and most beautiful bags or accessories in the collection for you and to send you the products you have ordered as carefully as possible. Sometimes things go wrong. It can happen that it shows damage. In all cases, we look for a suitable solution for every problem. The employees of Any to Promo are always ready to provide you with a good and reliable product.

WARRANTY CONDITIONS
Every item you order from Any to Promo has a legal guarantee. We ensure that there is always a solution if an item is damaged or breaks down within a short time. Please always contact our customer service if you wish to feedback to us in the event of a complaint. You can send an email to: info@enfung.com based on your order number. If possible, send a picture of the problem.

PRODUCT CAPACITY, DAMAGED OR NOT COMPLETE
If you have received a damaged product, that is very annoying. It is important that you report this to us as soon as possible. In that case, please contact customer service tel. +86-0595-22608725 and send us an email to info@enfung.com containing the following information:
-describe the problem as well and clearly as possible
-take a picture of the damage and send it with the mail message
-include as much information as possible about your order such as the invoice number
After contact with customer service, we will provide a suitable solution.